Sales Team Lead (SMB - Inside Sales)

The role

We are looking for an exceptional Sales Team Lead (SMB - Inside Sales) to be based in New York City. You will report to the Associate Director of Sales-North America.

You will lead a team of Inside Sales Specialists focused on acquiring and growing SMB partners across the U.S. through the full sales cycle. You'll set strategic direction, drive accountability, ensure alignment with targets, and empower your teams to drive strong, scalable performance.

You’ll inherit a motivated, high-performing team of 10-15 Sales Specialists to further develop, structure, and empower them to achieve their goals. You will be a strong coach and mentor to your team, building their skillsets and supporting them to maximize their performance, while continuing to foster the strong culture we have built.

You will be a part of a high performing sales leadership team where you will get the opportunity to grow and accelerate your leadership development.

Leadership & People Development

• Drive Performance Culture: Continue to cultivate a metrics-based, results-oriented sales environment focused on operational excellence. Your team will have individual accountability and collaborative successes
• Coach & Empower: Manage and develop the team through clear KPIs, structured coaching and continuous skills development
• Talent Acquisition: Own the recruitment and onboarding of your team, ensuring you have the right team in place to hit the numbers you need
• Drive team energy: You know how important momentum is and you drive enthusiasm across your team, transforming daily objectives into a mission that drives proactivity

Sales Operations & Strategy

• Funnel Management: Oversee the full inside sales acquisition funnel for your team, focused on metrics including effort, conversion, and revenue.
• Solutions-focused: You identify and drive ongoing process improvements to increase market penetration and efficiency.

Strategic Impact & Collaboration

• Cross-Functional Leadership: You are a key member of the Indies (SMB) Leadership team, contributing entrepreneurial thinking to our broader strategy
• Global-to-Local Alignment: Translate global best practices and data-driven insights into actionable local growth levers, with top-tier implementation
• Reporting: Work directly with the Associate Director of Sales-North America to align departmental goals with the wider country roadmap.

What are we looking for?

• A high impact leader: You bring experience in leading and scaling sales teams, ideally within a fast-paced, KPI-driven inside sales organization
• A proven coach: You are an expert in cold outreach and can easily identify areas of opportunity when listening to cold calls or reviewing a seller's outreach cadence. You provide succinct feedback and hold sellers accountable for implementing it.
• An engaging and honest communicator: Confident individuals with exceptional communication skills and a knack for building rapport with diverse stakeholders. Team player: Collaborative individuals who are ambitious to help support our growth trajectory in the U.S. You enjoy sharing insights and best practices within a supportive sales environment. You understand the importance of providing and receiving regular, valuable feedback
• A results-oriented: You are comfortable with numbers and have experience with monitoring and tracking sales KPIs - you actively use this competence to steer, guide and motivate the team
• A growth mindset: Individuals who are adaptable, eager to learn, have proven problem-solving skills and are committed to embodying our values as we scale the U.S. market
• An ownership mentality: Proactive self-starters who take accountability for their performance, their teams results, and communicate transparently with their managers
• A strategic, yet hands on: You know when to step in and help the team, and when to take a step back and look at the bigger picture
• A resilience & emotional intelligence: An ability to adapt to your team's needs, support your team and understand the needs of our partners

Our values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer:

• Hybrid Work & Time Off
• Wellbeing & Support
• Connection & Community

Additional information

A reasonable estimate for the OTE range of this role is approx. $108,000 - 118,000. Actual salaries may vary and this range is not inclusive of additional compensations such as bonus or commission structures. This is not an individual quota carrying role, your target is based on your team’s target.

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We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.