Sales Support Sr Coordinator- Marketing

About the role

This position is not remote. Applicants must be willing to work out of our Miami office full time ON-SITE.

What You’ll Do

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
• Read and route incoming mail.
• Review and distribute routine communications, faxes, and emails for sales professionals.
• Cook up schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance

What You’ll Need

• A High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products.
• Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.