Sales Support Specialist – Data Analytics & Commercial Operations
Responsibilities
- Visit customers independently and alongside sales personnel to strengthen relationships and address customer needs.
- Manage inventory of industrial gases and hard goods primarily via phone communication.
- Provide ongoing support by answering questions, tracing order status or shipments, and resolving customer issues promptly.
- Prepare analyses, agendas, materials, and follow-up documentation to assist sales teams in understanding client requirements.
- Solve straightforward problems efficiently and deliver timely solutions to meet customer expectations.
- Communicate clearly and ensure follow-up to close open customer needs and maintain satisfaction.
- Make informed recommendations to external customers to support their purchasing decisions.
- Support proposal development, cylinder audits, and perform other duties as assigned to contribute to team success.
Requirements
- High School Diploma or GED as a minimum educational requirement.
- Prior experience in sales support or a related customer service role preferred.
- Strong organizational and leadership skills with the ability to multitask effectively.
- Excellent communication skills and great attention to detail to ensure accuracy and clarity.
About the Company
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which help our customers succeed and contribute to sustaining, decarbonizing, and protecting our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals, and mining. Our industrial gases and technologies are used in countless applications, including space exploration, semiconductor manufacturing, medical oxygen, clean hydrogen production, and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements, and emissions reductions.
Benefits
- Competitive compensation.
- Health, dental, disability, and life insurance.
- Paid holidays and vacation.
- Employee discount program.
- Opportunities for educational and professional growth.
Additional compensation may vary depending on the position and organizational level.