Sales Support Specialist

The Role

Working as a Sales Support Representative for our Channel Partners is the perfect role to introduce you to the world of sales and customer support. Our reps are expected to maintain an engaging energy and enthusiasm with our customers, surpassing their expectations every time. You should be passionate about ensuring that customers have a smooth, positive transition from the point of sale to the activation of their equipment.

This is an entry-level position where you will learn a variety of skill sets such as sales tactics and processes, Vivint systems/equipment, customer service, and time management skills. Candidates must be results-focused and relentless problem solvers. Working in this fast-paced position will provide a lot of growth opportunities for upward mobility.

Position Details

• Pays an hourly rate of $17 plus uncapped commission opportunities paid on performance.
• Average annual earnings range from $35k - 45k.
• Two-week, onsite paid training at our Provo, UT office.

Minimum Qualifications

• Completed High School Education, GED, or equivalent.
• At least 18 years of age.
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent.
• Computer literate.
• Desire to engage customers in an upbeat, helpful manner.
• Ability to work designated shift full-time.

Preferred Qualifications

• Sales/Customer Service Background.
• Ability to creatively solve problems.
• Ability to multi-task (especially while talking on the phone).
• Attention to detail.

Benefits

• Daily lunch and drinks on site.
• Paid holidays and flexible paid time away.
• Employee/Friends/Family Discounts.
• Onsite health clinic, gym, gaming tables.
• Medical/dental/vision/life coverage & 24/7 Medical Hotline.
• 401(k) + Employer Match.
• Employee Resource Groups.

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Safety

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.