Sales Support Specialist

Key Accountabilities

• Provides support for Aftermarket Sales and Equipment Sales
• Organizes daily sales back-office activities, such as – but not limited to:
• Invoicing of Progress Billings
• Support the Letter of Credit process
• Performing market research with guidance of sales team
• Gathering and processing research market and marketing data
• Aiding and coordinating with sales team
• Organizing and assisting sales team’s calendar
• Supporting sales team in pre-sales and post-sales activities
• Proactively improving and maintaining CRM data quality and integrity
• Supporting customers with RFQs and corresponding quotations
• Supporting Field Service planning, etc.
• Entering orders within SAP
• Tracking open invoices and following up on late payments

Education

• Associates Degree or equivalent experience

Experience

• 1-2 years experience in customer service/technical customer service
• Chemical industry experience will be a plus

Preferred Skills

• Logistics (regulations, export control, Incoterms, packing, etc.)
• Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
• SAP-system software
• Knowledge of machining & manufacturing of chemical process equipment is a plus