Sales Support Specialist

About the role

The Sales Support Specialist plays a crucial role in supporting the Insurance pre-sale process and helping the Sales & Distribution team achieve strategic priorities, initiatives, and sales goals. This role focuses on various aspects of the life insurance sales process, including product information, case design, illustrations, communications, the new business and underwriting process, and tools/resources.

Responsibilities

• Gain life insurance knowledge and technical expertise.
• Support the Insurance pre-sale process.
• Collaborate with the Sales & Distribution team to achieve strategic goals.
• Provide product information, case design, and illustrations.
• Engage in outbound/inbound communications related to the new business and underwriting process.
• Utilize various tools and resources to assist in the sales process.

Requirements

• Driven individuals eager to impact the sales process.
• Team players who enjoy working together on solutions.
• Willingness to learn and commit to studying for necessary licenses.
• Eager learners interested in transforming the life insurance industry.
• Customer-centric mentality with excellent phone demeanor, strong sales acumen, and customer service skills.
• Ability to problem solve and be flexible.
• Knowledge of financial services is a plus.

Qualifications

• FINRA SIE, Series 6, 63, and State Insurance Licenses, preferred.
• Must acquire these licenses within 4 months of hire.
• Must pass at least one FINRA exam within the first 10 weeks of hire.

Skills

• Strong communication skills.
• Problem-solving abilities.
• Flexibility and adaptability.
• Financial services knowledge (a plus).

Benefits

• FINRA and State Insurance license exam study materials.
• Reimbursement of fees for State Insurance Licenses or license renewals.
• Resources for continuing education requirements.
• Opportunities to develop industry knowledge and technical expertise.
• Opportunities to obtain industry designations, such as the CLU® or ChFC®.
• Exposure to various internal teams supporting the life insurance pre- and post-sale process.
• Opportunity to work in a collaborative, large team environment.
• Promotion opportunities within the Team and in the company.

Pay

The salary range is expected to be between $61,875.00 USD - $103,125.00 USD. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Schedule

Hybrid schedule is offered.

Company Information

Manulife Financial Corporation is a leading international financial services provider, transforming the life insurance business with innovative solutions like the Vitality wellness program. As an Equal Opportunity Employer, Manulife/John Hancock strives to attract, develop, and retain a diverse workforce and fosters an inclusive environment where well-being and inclusion are core values. For more information, visit Manulife's website.

Contact Information

If you have any questions about this role, please contact hr@manulife.com.