Sales Support Specialist

Description

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

About the role

Growth opportunities in Account Management & Sales. Under general supervision, provides customer service to new and existing customers via the phone, email or in person.

Responsibilities

• Maintains required order documentation
• Enters account order information into system
• Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects
• Takes order requests from customers via phone, email or in person; ensures product availability and enters order information
• Answers customer inquiries
• Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
• Maintains product knowledge and stays current on vendor promo pricing
• Assists sales team with quote creation when needed
• Manages weekly operations calls and meeting spreadsheets
• Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments

Requirements

• Highschool Diploma or GED required; Bachelor’s Degree preferred
• Excellent customer service skills
• Basic math skills
• Basic computer skills—proficient in Microsoft Word & Excel
• High attention to detail and solid organizational skills
• Must possess and maintain valid driver’s license

Qualifications

• Ability to learn JF Petroleum Group products, services, systems and procedures
• Excellent communication skills to convey information effectively, understand relevant points, and ask questions as appropriate
• Skills in negotiating with others
• Ability to work well with customers, supervisors, and other employees by phone, email, or in person
• Ability to handle multiple projects, assignments and accounts
• Ability to communicate effectively in writing
• Mechanically inclined. Strong desire to develop product knowledge

Benefits

• Compensation is competitive and commensurate with knowledge and experience
• JF Petroleum Offers Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance—company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

Schedule

Not specified

Pay

Starting at $60k/yr (28.85/hr), dependent on experience.