Sales Support Specialist

About the role

The Sales Support Specialist plays a crucial role in providing customer service to both new and existing clients. This position offers growth opportunities in Account Management and Sales.

Responsibilities

• Maintains required order documentation
• Enters account order information into system
• Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects
• Takes order requests from customers via phone, email or in person; ensures product availability and enters order information
• Answers customer inquiries
• Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
• Maintains product knowledge and stays current on vendor promo pricing
• Assists sales team with quote creation when needed
• Manages weekly operations calls and meeting spreadsheets
• Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments

Requirements

• Highschool Diploma or GED required; Bachelor’s Degree preferred
• Excellent customer service skills
• Basic math skills
• Basic computer skills—proficient in Microsoft Word & Excel
• High attention to detail and solid organizational skills
• Must possess and maintain valid driver’s license

Qualifications

• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company.

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance—company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

Pay

Pay range: 26.44-31.25/hr dependent on experience

Schedule

Hours are flexible and may vary based on project needs.