Sales Support Specialist

About the role

At GreatAmerica, our Sales Support team members are integral to delivering the GreatAmerica Experience. We prioritize our customers' journey, ensuring every interaction is seamless and personalized. As an extension of sales, we are strategic partners—collaborating closely with our team to understand and address the unique needs of each customer.

Responsibilities

• Shepherd transactions through each stage of the sales process—from credit decisions to agreement creation and data gathering.
• Proactively identify and resolve issues, ensuring smooth transactions and long-term customer satisfaction.
• Educate customers on the leasing process and execute tailored solutions that add value.
• Build strong relationships and act as a trusted advisor, consulting on services and capabilities that benefit the customer.
• Partner with sales teams to propose strategic recommendations and support customer programs throughout the agreement lifecycle.
• Facilitate onboarding and training for customers, helping their businesses grow efficiently.
• Act as an extension of our customer’s organization, delivering solutions with professionalism and care.

Qualifications

• A high school diploma is required; a bachelor’s degree in Business or a related field is preferred.
• One to two years of customer relationship or financial services experience is preferred.
• Proficiency in MS Office and ability to navigate multiple systems is required.

Benefits

• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off
• Health, Wellbeing, and Family Planning Benefits
• Tuition Assistance
• Networking Opportunities
• Literacy Development Opportunities
• Perks
• Paid Parking
• Hybrid Work Arrangements
• Business Casual Environment

Schedule

Full-time position.

Pay

Commensurate with experience.