Sales Support Specialist
GME Supply · Columbia, MO · 1 wk ago
On-siteOTHRFull-time
About the role
Sales Support Specialists support our customers through the platform, offering seamless safety equipment ordering and safety program management.
Responsibilities
- Process orders and communicate with customers to ensure their needs are met.
- Troubleshoot and resolve customer issues with creativity and resourcefulness.
- Become an expert in GME Supply’s extensive product offering to provide informed assistance.
- Collaborate with cross-functional teams to deliver exceptional client experiences.
- Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
- Identify opportunities for customer growth and contribute to strategy development.
- Undertake additional duties as necessary to uphold our commitment to delivering exceptional service.
Requirements
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Proactive problem-solving skills and ability to think creatively.
- Experience in sales support or customer service.
- Competency with software and computers.
Benefits
- Health, Vision & Dental Insurance with company contributions.
- Company HSA Contributions.
- Add-on insurance options: Accident, Short Term Disability, etc.
- Free Employee Assistance Program: 24/7 access.
- Generous paid time off (PTO) that increases with tenure, plus company-paid holidays.
- Volunteer Paid Time Off: Give back to our community & get paid.
- Retirement options with no vesting requirements.