Sales Support Specialist

Responsibilities

• Ensure Mortgage and HELOC files meet all mandated timing requirements.
• Work directly with Loan Officers (MLO, DMLO, HELO) and customers to procure documents required for the initial loan application.

Qualifications

• High School Diploma or equivalent, or equivalent work experience required.
• Registration as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing Systems & Registry (NMLS) required within 6 months of employment.
• Bachelor’s degree in business-related field preferred.
• Coursework relevant to mortgage banking or real estate preferred.
• 1 – 2 years’ experience in mortgage banking, Processing or Personal Banking preferred.
• 1 year of experience in a professional environment, successfully meeting critical deadlines, and reviewing and compiling documents are required.
• Excellent communication and pipeline management skills.
• Able to handle confidential matters judiciously.
• Possesses cash flow, analytical, and problem-solving skills.
• Possesses attention to detail with excellent follow-through.
• Able to plan and organize.
• Able to work under pressure with multiple deadlines.

Pay

The hourly salary range for this role is $18.00 - $22.00/hr; commensurate with experience.

Schedule

Monday - Friday 8:00AM - 5:00PM (Hours may vary)