Sales Support Specialist

About the role

Sales Account Associates support customers through seamless safety equipment ordering and safety program management using our platform. Key responsibilities include order processing, customer communication, improving customer service, identifying growth opportunities, and strategy development.

Responsibilities

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to exceptional service.

Requirements for success

• Show strong communication and interpersonal skills.
• Show detail-oriented with excellent organizational abilities.
• Be able to thrive in a fast-paced, dynamic environment.
• Show proactive problem-solving skills and ability to think creatively.
• Show experience in sales support or customer service.
• Show competency with software and computers.

Qualifications

Strong communication and interpersonal skills, detail-oriented with excellent organizational abilities, ability to thrive in a fast-paced, dynamic environment, proactive problem-solving skills and ability to think creatively, experience in sales support or customer service, competency with software and computers.

Skills

Strong communication and interpersonal skills, detail-oriented with excellent organizational abilities, ability to thrive in a fast-paced, dynamic environment, proactive problem-solving skills and ability to think creatively, experience in sales support or customer service, competency with software and computers.

Benefits

We offer a range of benefits including Health, Vision & Dental Insurance with company contributions, Company HSA Contributions, Add On Insurance Options: Accident, Short Term Disability, etc., Free Employee Assistance Program: 24/7 access, Generous paid time off (PTO) that increases with tenure, plus company-paid holidays, Volunteer Paid Time Off: Give back to our community & get paid!, Retirement Options with no Vesting Requirements.

Pay

Commensurate with experience.

Schedule

N/A