Sales Support Specialist

About the role

The Sales Support Specialist is responsible for providing exceptional customer experience. They serve as a liaison between the sales team and customers, assisting with daily sales calls, giving information about products and services, taking orders, processing credits, and resolving product or service problems.

Responsibilities

• Upsell customers on new products, promotional items, push items directed by sales management and team leaders
• Notify and assist team leaders, account managers, buyers and operations by communication of customer's needs and preferences
• Maintain effective, professional relationships with restaurants, chefs, owners, and fellow employees
• Organize and provide assistance for special sales and promotion
• Affiliate with the sales team in customer inquiries, communication on needs or complaints as necessary
• Perform warehouse and quality control walks, SOP sheets and promotions with pictures updated daily/weekly
• Participate in special projects deemed necessary to the operation and wellbeing of the company
• Attend all sales meetings and appointments, (be on time, punctual)
• Be responsible for individual call sheet and assigned customers
• Ensure all orders are submitted before scheduled cut-off times
• Process and turn in credit memos, responsibility forms and other job-related paperwork within the set time lines
• Walk warehouse-checking product daily

Qualifications

• Demonstrated excellent interpersonal human relations and teaming skills
• Quick and accurate with paperwork, figures, attentive to detail, and have good follow-through
• PC skills
• Flexible and able to deal with a variety of details simultaneously
• Proven problem-solving skills
• Skilled in time management and capable of meeting work schedule deadlines
• Excellent written, verbal and oral presentation skills
• An excellent work record with references from current and/or previous employers
• Ability to plan, organize, implement, and follow through on projects

Skills and Experience

• College degree or minimum high school diploma preferred

Additional Information

All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/