Sales Support Specialist
CFS · Franklin Park, IL · 1 wk ago
SalesFull-time
About the role
The Sales Support Specialist will provide comprehensive support to sales teams, ensuring smooth operations and customer satisfaction.
Responsibilities
- Handle customer inquiries and requests through phone, email, and online channels.
- Process orders and manage inventory levels.
- Coordinate with internal departments to resolve issues and enhance customer service.
- Prepare reports and analytics to support sales strategies.
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in a customer service or sales support role.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office Suite.
Qualifications
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Experience with CRM systems is a plus.
Skills
- Customer service orientation.
- Technical proficiency in CRM software.
- Attention to detail.
Benefits
- Flexible working hours.
- Professional development opportunities.
- Competitive compensation package.
Pay
$20 - $25 per hour based on experience.
Schedule
Monday to Friday, 8:00 AM - 5:00 PM.