Sales Support Specialist

Job Duties & Responsibilities

• Maintain meticulous records of sales activities, including calls, orders and customer interactions using our CRM platform (HubSpot), JobBoss, QuickBooks
• Handle multiple tasks effectively during the sales process.
• Need complete and accurate data entry to support the Sales Teams administrative side.
• Provide accurate, timely quotations.
• Work closely with internal teams, including sales support, project managers, engineering, customer service, and operations, to insure seamless execution of sales strategies and exceptional customer experiences.
• Support and coordinate any MIR/RGA concerns.
• Support and coordinate/reconcile any open invoices.
• Confirm that all quality checks were completed before shipping.
• Stay informed about industry trends, product developments, and competitor activities to effectively position our parts and equipment in the market place.

Qualifications / Requirements

• Minimum 1 year of sales support or customer service experience.
• Experience in the Car Washing industry is a bonus.
• Strong work ethic, punctual, and exceptional attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in CRM software, QuickBooks, order entry into our ERP system (JobBoss).
• Providing outstanding customer service and maintaining effective working relationships with the sales team, account managers and co-workers.

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance