Sales Support Rep (industrial/distribution industry)
About the role
Our client, a distributor of industrial products, is looking for an Administrative Sales Coordinator to add to their team. In this role, you will support two Regional Account Managers in a fast-paced work environment, ensuring key accounts and customers have the products they need to maintain their operations. Success in this role requires proactive problem solving, multitasking, thorough information gathering, and ensuring customer satisfaction through prompt, seamless support. This is a great opportunity to join a stable, steadily growing organization, where your efforts are visible, your ideas are valued and there are proven pathways for career development.
Responsibilities
- Support a designated Regional Sales Manager with key accounts and customer needs
- Gather information as needed for product pricing and quotations
- Contribute to customer satisfaction through prompt support and service by phone and email
- Proactively address and help resolve order issues as they arise
- Manage ERP and CRM data entry and ensure accurate sales and order documentation
- Support gross margin growth within quoting and contract pricing parameters
- Review successes/challenges with assigned accounts during weekly planning meetings
- Monitor and analyze sales metrics, milestones, and results
- Support product launch activities and follow up on trade shows
Qualifications
- 1+ years of administrative or sales support experience required
- Detail oriented while multitasking across assignments and systems simultaneously required
- Proficiency with MS Office, specifically Excel, required
Pay & benefits
- Salary: $55,000 – $65,000 + Quarterly Commission Potential
- Benefits: Medical, Dental, Vision, 401k w/match, Holidays, PTO
- Full-Time | Hybrid/Work From Home Available (2 days WFH/week)
- Typical Hours: Monday-Friday; 40 hours/week
- Start Date: ASAP
Location: near Garland, TX | Reading, PA | Elkhart, IN | near Sugar Hill, GA
Sponsorship is not available