Sales Support Executive

Key Responsibilities

• Support the administration and maintenance of federal, state, local, education (SLED), and cooperative purchasing contracts.
• Aid with contract renewals, modifications, amendments, and pricing updates.
• Maintain contract documentation, compliance records, and contract repositories.
• Monitor contract expiration dates and proactively coordinate renewal activities.
• Provide day-to-day support to Public Sector Account Managers throughout the sales cycle.
• Prepare quotations utilizing approved contract pricing.
• Cook up contract-specific documentation required for customer purchases.
• Affirm all required documentation is completed prior to order submission.
• Cross-functional coordination with Contracts, Legal, Pricing, Finance, Procurement, and Operations to resolve contract-related issues.
• Coordinate internal approvals for pricing exceptions and contract changes.
• Aid project teams with contract interpretation and customer requirements.
• Ensure compliance with government procurement regulations and internal policies.
• Maintain accurate contract records within CRM and contract management systems.
• Verify customer purchasing eligibility through applicable contract vehicles.
• Sustain organized documentation to support audit requests.
• Develop and maintain reports related to contract utilization and sales activity.
• Track contract performance metrics and renewal opportunities.
• Identify opportunities to improve contract administration processes and sales support efficiency.
• Recommend workflow improvements to increase response times and operational effectiveness.

Compliance & Documentation

• Maintain accurate contract records within CRM and contract management systems.
• Verify customer purchasing eligibility through applicable contract vehicles.
• Sustain organized documentation to support audit requests.