Sales Support Coordinator
A to Z Media · New York, NY · Yesterday
On-siteCustomer Service$45k–$65k/yrFull-time
Responsibilities
- Learn and demonstrate a clear understanding of our Company's sales processes
- Prepare and write sales orders for new and established accounts
- Enter complete and accurate information into custom software
- Lead customers through quotation or order entry, providing clear information on our products and services
- Respond to internal and external inquiries in a timely manner
- Solicit quotes for custom products
- Secure color / stock samples for potential projects; Follow up on CAD and print samples as needed
- Follow up with Sales/Clients as needed
- Spreadsheets - organizing or combining price grids for incoming projects
- Creating pricing comps to present various options
- Utilize price grids to ensure accurate quoting
- Communicate information within and across departments efficiently and effectively
- Conduct vendor research
- Provide training to colleagues and coverage during vacations
- Additional duties as assigned
Qualifications
- Must have strong time management and organizational skills
- Multi-tasking skill set required
- Excellent written, verbal, and interpersonal communication skills
- Ability to navigate complex situations with a positive attitude
- Ability to maintain accurate and detailed records
- Communicate and effectively lead and motivate others
- Critical listening skills capturing sales orders