Sales Support Associate III

About the role

The Sales Support Associate role is integral to the store's success and efficiency, focusing on providing warm and professional service to customers, maintaining a well-organized cash wrap, and managing stock levels.

Responsibilities

• Welcome clients with warmth and professionalism
• Serve as a brand ambassador internally and in the local market
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy
• Suggest add-on products, promote gift cards, and capture customer information where permitted
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
• Manage stock levels, replenish sales floor, and execute visual merchandising updates
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Requirements

• 1+ year of previous retail experience (cashier/stock experience, sales etc.)
• Knowledge of cash register systems, basic computer skills, utilize walkie talkie, understand and read price and product release sheets
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• (For EU) Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom

Qualifications

• Possesses current knowledge of fashion trends and competition in the marketplace
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• (For EU) Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom

Skills

• Customer service skills
• Attention to detail
• Organizational skills
• Ability to multitask
• Communication skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paternity and Maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Pay

$15.00 - $19.50 per hour

Schedule

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Our Competencies

• Courage
• Creativity
• Customer Focus
• Dealing with Ambiguity
• Drive for Results
• Interpersonal Savvy
• Learning on the Fly
• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Coach. is an equal opportunity and affirmative action employer

Additional Information

Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. For a complete list of U.S. Corporate Compensation & Benefits, please click here.