Sales Support Associate

Key Responsibilities

• Maintain and update CRM systems with accurate and timely data for leads, opportunities, and accounts.
• Monitor the sales pipeline to ensure all stages of the sales cycle are correctly followed.
• Validate data quality and ensure compliance with company standards and processes.
• Track and report on deal progression, highlighting bottlenecks or overdue actions.
• Ensure key documentation (quotes, proposals, contracts) is uploaded and correctly linked to CRM records.
• Support forecasting accuracy by maintaining up-to-date opportunity information.
• Generate regular reports on pipeline health, conversion rates, and sales activity metrics.
• Provide insights and data to Sales Managers to support informed decision-making and performance tracking.
• Assist with scheduling meetings, preparing presentations, and coordinating internal approvals.
• Support order processing and liaise with internal teams to ensure smooth service delivery and fulfilment.

Requirements

• Previous experience in sales support, sales operations, CRM administration, or business support roles.
• Strong proficiency with CRM systems (e.g., Salesforce or similar) and Microsoft Office tools.
• Excellent attention to detail and data management skills.
• Strong organisational and time management abilities.
• Ability to work collaboratively with sales, finance, and operational teams.
• Strong communication skills and a proactive approach to problem solving.

Qualifications

Not specified.

Skills

• Data management
• CRM administration
• Sales support
• Collaboration
• Communication

Benefits

• Competitive Compensation and Benefits
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach