Sales Support Associate

Key Responsibilities

• Oversee daily operations including ordering, stocking, merchandising, and inventory control.
• Input orders and quote material lists accurately.
• Aid customers with product selection and provide excellent service.
• Write tickets for stock and special orders.
• Work closely with outside sales staff and support their accounts.
• Monitor open orders and ensure timely completion.
• Set up loads with dispatch and coordinate deliveries and credit pick-ups.
• Process confirmations, invoices, and credits.
• Maintain a clean, organized sales floor.
• Operate cash register accurately.

Desired Skills, Knowledge, And Qualifications

• A high school diploma or GED.
• 1-3 years of relevant experience preferred, but not required.
• Experience in construction or construction sales is a plus.
• Experience with Sales Processes or Administration.
• Familiarity with BizTrack is a plus.
• Ability to analyze problems, identify root causes, and implement solutions.
• Strong verbal and written communication skills.
• Ability to assess situations, prioritize tasks, and make timely decisions.
• Ability to maintain confidentiality of sensitive information.
• Comfortable using office equipment such as computers, calculators, phones, copiers, etc.
• Professional, timely, and considerate with excellent customer service skills.
• Able to operate and manage a cash register accurately and process large amounts of information.
• Must be detail-oriented, proactive, reliable, and flexible.

Additional Benefits

• Participation in ESOP (Employee Stock Ownership Plan).
• Competitive pay.
• Group medical, dental, and vision plans.
• Group term life, AD&D, and short-term disability insurance.
• Voluntary life, AD&D, and long-term disability insurance.
• Paid time off and holiday pay.
• Flexible spending accounts.
• 401(k) plan.
• Scholarship and tuition assistance programs.
• Employee assistance program.