Sales Support Associate

About the Company

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. As a true international IT provider, we pride ourselves on delivering services through global simplicity with trusted transparency.

Responsibilities

• Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
• Provide commercial support to customers, account managers, and sales directors; assist with Salesforce management and collaborate on forecasting.
• Develop in-depth knowledge of AV products and services; communicate features and benefits effectively to prospective clients.
• Assess and qualify leads from various sources to determine sales potential.
• Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
• Drive the closure of sales orders and follow up on leads to meet sales targets.
• Use CRM tools to maintain accurate records, manage leads, and track sales activities.
• Work closely with external sales teams and technical experts to resolve customer queries.
• Generate and analyze sales reports to provide insights and improve strategies.
• Ensure exceptional service by responding promptly and professionally to client inquiries.

Requirements

• Minimum 3 years of experience in inside sales or a related field.
• Strong communication and interpersonal skills with the ability to explain technical concepts clearly.
• Familiarity with CRM software (e.g., Salesforce, Jira).
• Proven ability to meet and exceed sales targets.
• Technical aptitude and quick learning of AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.

Preferred Qualifications

• Previous experience in audiovisual technology sales.

Pay

$60,000—$75,000 USD