Sales Support Analyst- Trade 360
About the role
Join CGI’s high-performing Trade Finance and Payments business unit focused on delivering exceptional client engagement and operational support. In this role, you will play a key role in the strategic sales process by conducting product demonstrations of CGI Trade360, a sophisticated banking software platform, to prospective clients.
Responsibilities
- Develop a strong understanding of CGI’s Trade360 platform and trade and supply chain finance technology solutions
- Lead and support CGI Trade360 product demonstrations for prospective clients
- Provide guidance and support throughout the RFP development process to ensure high-quality, client-focused proposal submissions
- Support the full Request for Proposal (RFP) lifecycle, including development of high-quality client responses
- Translate Trade360 platform capabilities into compelling business value propositions aligned to client requirements
- Manage and maintain demo and marketing environments, including testing activities during update cycles
- Facilitate collaboration and alignment across IT, business partners, leadership, and sales teams
- Maintain and continuously improve process documentation to ensure operational accuracy and consistency
- Deliver reporting, metrics, and visual presentations that provide actionable insights to leadership
- Support workshops, proofs of concept, client presentations, and related sales enablement activities
Requirements
- Excellent presentation and client communication skills
- Strong facilitation, stakeholder engagement, and cross-functional collaboration capabilities
- Exceptional organizational skills with strong attention to detail
- Strong verbal and written communication abilities
- Ability to manage multiple priorities and deadlines simultaneously
- Demonstrated analytical, documentation, and reporting expertise
- Prominent problem-solving capabilities with the ability to evaluate options and recommend solutions
- Direct experience within trade finance, financial services, or banking technology environments
- Experience supporting client-facing sales activities including demos, presentations, and RFP responses
- Knowledge of CGI Trade360 platform capabilities, including trade finance, payables, receivables, and cash management functionality
Qualifications
- Bachelor’s degree with 4+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment
- High School Diploma with 8+ years of specialized industry experience
- Strong understanding of trade finance transaction workflows and operational processing
- Experience supporting client-facing sales activities including demos, presentations, and RFP responses
- Knowledge of Software as a Service (SaaS) platforms
- Familiarity with reporting tools and data analysis techniques
- Experience working with integrated global banking platforms supporting trade finance and transaction banking services
- Spanish language proficiency is a plus
Desired Qualifications
- Experience working with Software as a Service (SaaS) platforms
- Familiarity with reporting tools and data analysis techniques
- Experience working with integrated global banking platforms supporting trade finance and transaction banking services
- Spanish language proficiency is a plus
Benefits
CGI provides competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs, and more. CGI also offers a variety of professional development opportunities and resources to support your growth and success.