Sales Supervisor, Part-Time - Valencia

About the role

We're a global brand dedicated to sustainable fashion, aiming to be Climate Positive by 2025, Circular by 2030, and driving positive change in the industry. Our innovative products span accessories, swimwear, and sleepwear, reaching millions of people through impactful campaigns.

Responsibilities

• Meet and exceed individual store sales goals
• Lead the sales floor to provide an exceptional customer experience
• Contribute to a technology-driven in-store experience that surprises and delights customers
• Maintain high customer satisfaction scores through Net Promoter Score (NPS)
• Act as a brand ambassador, embodying our values and engaging with customers
• Ensure accurate inventory management and track metrics for BOH fulfillment, mis-pulls, cycle counts, and overall inventory accuracy
• Participate in loss prevention initiatives and set expectations for team members
• Maintain efficient store operations and provide real-time feedback to leadership
• Support merchandising and present concepts, leading and training staff as needed
• Provide ongoing feedback on sales, product, and allocation to in-store leadership
• Uphold and model company policies and procedures
• Onboard new hires and provide in-the-moment coaching to improve associate performance
• Contribute to and lead training and customer experience programs
• Create a professional, healthy, and productive work environment

Requirements

• Minimum of 3 years of retail experience
• Experience working in a sales or retail organization
• Ability to work in a fast-paced, ever-changing environment
• Strong interpersonal skills and effective communication
• Driven and proactive approach to taking on new challenges
• Excellent problem-solving skills with a keen attention to detail
• Positive attitude and a dedication to supporting the team

Qualifications

• Passionate about sustainability and customer-centricity
• Comfortable working in a dynamic, mission-driven environment
• Willingness to learn and adapt to new technologies and processes

Skills

• Customer service and relationship-building skills
• Inventory management and tracking
• Technology integration and implementation
• Leadership and team management
• Problem-solving and decision-making

Benefits

• Health, vision, and dental insurance
• Paid vacation, sick, holidays, and volunteer time-off
• 401K with company match
• Clothing discount

Pay

The wage for this part-time position is $22-$28 per hour.

Schedule

Able to work a minimum of 10 hours per week, up to 30 hours per week, with flexible scheduling including days, nights, weekends, and holidays as needed.