Sales Supervisor Part Time - Splendid, Southlake Town Square

About the Role

Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. At Splendid, we believe in bringing people together through good company, great conversation, and cherishing every moment. We create products that fit seamlessly into the lives of our customers, offering premium denim and exceptional in-store experiences. As a Sales Supervisor, you will contribute to the success of our brand by delivering outstanding customer engagement and driving sales.

Responsibilities

• Contribute to overall store success by ensuring store sales goals are met while achieving individual sales goals.
• Deliver exceptional customer experiences and drive sales by styling and wardrobing each customer based on their needs.
• Set the example for customer engagement that exceeds industry standards.
• Build client relationships and drive store sales through client outreach and brand excitement.
• Assist with training, coaching, developing, and motivating associates to achieve maximum sales productivity.
• Support the Store Manager and Assistant Manager in leading the store team, serving as the expert on company culture, operations, and policies.
• Assist with managing payroll and ensuring proper coverage based on business needs.
• Support and execute directives from Visual Merchandising, Operations, and Marketing, ensuring timely communication and completion of deliverables.
• Communicate with Store Manager and/or Assistant Manager regarding employee relations, daily operations, compliance matters, and personal skill development goals.
• Represent the brand and ensure team members embody it in all customer and peer interactions.
• Enforce Loss Prevention policies and procedures, and assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Requirements

• Strong leadership ability and time management skills.
• Able to meet performance expectations.
• Effective verbal and written communication skills.
• Strong organizational skills; ability to multitask and prioritize.
• Strong problem-solving and decision-making skills.
• Ability to accurately and efficiently operate a cash register while following cash handling procedures.
• High level of initiative and self-starter mentality.

Qualifications

2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience, with at least 1 year of supervisor experience.

Special Physical and Mental Requirements

• Repetitive hand motion while operating cash register or computer.
• Regularly interact with the public in a crowded and noisy store environment.
• Standing required for entire work shift.
• Operate office equipment (e.g., computers, phone, fax, scanner, and copier).
• Work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds.
• Occasional travel, often with little advance notice, may be required (including air and overnight travel).