Sales Supervisor - Full Time

We need to output only HTML fragment, no /. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. The posting includes: About Rag & Bone (company description) maybe not exactly "About the role". There's a "Job Summary". Could treat as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections: About the role (maybe using Job Summary). Responsibilities (list). Requirements (list). Benefits (list). Pay (they mention hourly rate based on experience, commissions, incentive programs). Schedule (they mention ability to work 32-40 hours a week with flexible schedule, including nights, weekends, holidays). Qualifications maybe not separate; we could combine Requirements and Qualifications? But we need to only include sections with real content. We have content for About the role (Job Summary). Responsibilities (list). Requirements (list). Benefits (list). Pay (some content). Schedule (some content). Qualifications maybe not distinct; we could omit. Skills maybe not explicit; we could omit. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO, accommodations, physical demands, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove "Rules we live by | Rules you live by ..." maybe that's values but could be considered part of About? Might be considered boilerplate? It's not exactly boilerplate but it's values; but we might keep as part of About? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Rules we live by ..." is not EEO but could be considered values; but it's not a standard heading; we could keep as part of About the role? However it's not directly about the role; but it's substantive? Might be considered part of company culture; but we can keep as part of About the role? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that content if it's substantive. However it's not under a heading; we could include it in a paragraph under About the role or maybe as a separate section like "Company Values". But we only allowed headings from list; we could incorporate into About the role paragraph. We must not repeat the job title as a heading. The job title is Sales Supervisor; we shouldn't put that as heading. We must not put Job ID/requisition numbers as headings. We need to output only HTML fragment. Let's extract content: About Rag & Bone: paragraph about origins, beliefs, etc. Also "An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future." That's substantive. Job Summary: The Sales Supervisor plays a key role... etc. We can combine About Rag & Bone and Job Summary into About the role section? Might be better to have About the role includes both company overview and job summary. But we need to preserve all info; we can put two paragraphs. Responsibilities: list items as given. Need to convert each line into

. Ensure we keep all. Let's list responsibilities exactly as in text: - Display best-in-class customer service techniques, clienteling standards and sales interactions. - Ensure that all staff on duty are doing the same - Meet store and metric goals - Ability to grow and manage clientele - Demonstrate product knowledge and support senior management with delivery of this information to staff - Encourage and recognize opportunities for team selling - Understand and exemplify the rag & bone brand philosophy and lifestyle - Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed - Ensure the store is opened and closed each day according to company guidelines - Maintain knowledge and understanding of all policy and procedures - Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points - Accurately process Point of Sale transactions - Consistently act within core values of rag & bone - Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary - Assist in tracking, monitoring and communication of business results - Model and teach store associates to support a positive client-centric environment - Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Check for duplicates: none. Requirements: list: - 2+ years of retail experience in a client centric, sales environment - Background in contemporary, premium, or luxury retail preferred - Proven ability to meet or exceed individual and team sales goals - Experience with clienteling and building long-term customer relationships - Ability to motivate, coach, and influence team members to achieve sales and service goals - Experience supporting daily floor leadership, including opening/closing responsibilities - Ability to work 32-40 hours a week with a flexible schedule, including nights, weekends, and holidays Note: The last bullet about schedule also appears in Schedule section; but we can keep it under Requirements as it's a requirement. However we also need a Schedule section if posting actually states them. The posting does state schedule ability. So we should have a Schedule section with that info. But we must avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we include schedule info both under Requirements and Schedule, that's duplication but still preserving. Might be okay but could be considered redundant. Better to keep schedule info only under Schedule section, and not duplicate under Requirements. However the requirement list includes that bullet; we could move it to Schedule and remove from Requirements. But then we would be omitting that requirement from Requirements section, which would lose substantive info (the requirement about schedule). The instruction says preserve ALL substantive information; we can keep it in either place as long as it's present. Duplication is not prohibited but might be considered unnecessary. I'd prefer to keep it under Schedule and remove from Requirements to avoid duplication, but we need to ensure we still have that info somewhere. Let's keep it under Schedule and not duplicate. Thus Requirements list will exclude the schedule bullet. Now Benefits: list: - Paid Time Off - Clothing Allowance - Generous Employee Discount - Paid Parental Leave - Membership to Calm and access to other wellness benefits - Medical, dental, vision and ancillary benefits - 401k Pay: The posting says: "Salary: The hourly rate for this role is based on candidates’ experience and expectations. Please also note, Sales Supervisors are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range." We need to include Pay section only if posting actually states them. It does state hourly rate based on experience, commissions, incentive programs. So we include Pay section with that prose. Schedule: we have ability to work 32-40 hours a week with flexible schedule, including nights, weekends, and holidays. Now About the role: we need to include company overview and job summary. Let's craft two paragraphs: first about Rag & Bone origins and values; second about Job Summary. We must not repeat the job title as a heading; we are using

About the role

. That's fine. Now ensure we remove EEO etc. Also remove duplicated lines like the physical demands repeated twice. Remove those. Also remove "Rules we live by | Rules you live by ..." maybe we can incorporate into About the role as a paragraph about values? It's basically values list. Could be considered part of company culture; we could keep as a paragraph under About the role. However it's not explicitly about the role but it's substantive. I'd include it as a paragraph after company overview. Let's extract that section: "Rules we live by | Rules you live by Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive". This is a set of values. We'll keep as a paragraph. Now produce HTML:

About the role

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.

Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear | Innovate and solve problems. Own Every Decision | Work together and get results. Quality Matters | Not only with product, but we see it in our people. Make Shit Happen | Be disciplined, be competitive.

The Sales Supervisor plays a key role in ensuring sales goals are consistently met, and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. The Sales Supervisor will ensure that all customers are being attended to and that there is a service centric floor environment at all times. In addition, this role is considered part of the store management team, and will be expected to adhere to all company policies, procedures and be tasked with completing management level operational tasks as needed.

Then Responsibilities:

Responsibilities

• Display best-in-class customer service techniques, clienteling standards and sales interactions.
• Ensure that all staff on duty are doing the same
• Meet store and metric goals
• Ability to grow and manage clientele
• Demonstrate product knowledge and support senior management with delivery of this information to staff
• Encourage and recognize opportunities for team selling
• Understand and exemplify the rag & bone brand philosophy and lifestyle
• Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed
• Ensure the store is opened and closed each day according to company guidelines
• Maintain knowledge and understanding of all policy and procedures
• Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
• Accurately process Point of Sale transactions
• Consistently act within core values of rag & bone
• Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary
• Assist in tracking, monitoring and communication of business results
• Model and teach store associates to support a positive client-centric environment
• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Requirements:

Requirements

• 2+ years of retail experience in a client centric, sales environment
• Background in contemporary, premium, or luxury retail preferred
• Proven ability to meet