Sales Supervisor - Fairfax Corner

About the role

Warby Parker is looking for a self-motivated Sales Supervisor to help create amazing experiences for customers. In this role, you'll share Warby Parker's story and mission on the sales floor, take part in process ideation and improvement, and contribute to special projects.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Be an upbeat, flexible team player who leads by example
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Requirements

• Professional retail experience at a customer-focused company, plus 6+ months in a management position
• Exceptional interpersonal and communication skills to deliver top-notch customer service
• Cool under pressure and able to adapt quickly
• Go-getter with an entrepreneurial spirit
• Curious and eager to learn
• Team player passionate about helping customers and teammates alike
• Innovative, proactive problem-solver
• Proud of your work and self-motivated to be a top performer
• Able to bring positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Pay

Warby Parker is committed to pay transparency in compliance with local and state requirements. The comprehensive compensation package includes a competitive base salary/hourly rate plus variable compensation for eligible employees. Final compensation is determined by qualifications, experience, internal equity, and relevant market data. Non-exempt employees are eligible for overtime pay when required to work more than 40 hours in a workweek.

Benefits

Full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear

Part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave

Washington state specifics: Full-time paid sick leave accrues at 1 hour per 26 hours worked; 5 paid holidays and 5–10 vacation days per year after waiting period (depending on tenure and hours worked). Part-time paid sick leave accrues at 1 hour per 30 hours worked.

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking how we can do more and make a greater impact, reimagining what a company and industry can be. We demonstrate that a business can scale while doing good, without charging a premium. Since launching in 2010, we've pioneered ideas, designed products, and developed technologies that help people see — offering designer-quality glasses, contacts, eye exams, and vision tests online, in stores, or at home. For every pair of glasses or sunglasses sold, a pair is distributed to someone in need through our Buy a Pair, Give a Pair program.