Sales Supervisor - Fairfax Corner

About the role

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create exceptional experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business through face-to-face customer interactions. In this role, you will share Warby Parker's story and mission on the sales floor, participate in process ideation and improvement, and engage in special projects.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead by example as an upbeat, flexible team player
• Oversee selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Requirements

• Professional retail experience at a customer-focused company, plus 6+ months in a management position
• Exceptional interpersonal and communication skills to deliver top-notch customer service
• Ability to remain cool under pressure and adapt quickly
• Entrepreneurial spirit and a go-getter attitude
• Curious, eager to learn, and passionate about helping customers and teammates
• Innovative and proactive problem-solver
• Self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even during long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. Below are some benefits for full-time and part-time employees:

Full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave (1 hour per every 26 hours worked in WA)
• Paid holidays (5 per year in WA)
• Vacation days (5-10 per year in WA, after waiting period depending on tenure and hours worked)
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Additional benefits (inquire for details)

Part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave (1 hour per every 30 hours worked in WA)
• Additional benefits (inquire for details)

Warby Parker is committed to pay transparency and considers all qualified applicants, including those with criminal histories, in compliance with applicable state and local laws.