Sales Supervisor: Bombas

About the Brand

At Bombas, it sounds simple, but putting on clean, comfortable clothing every day is a powerful thing. With the help of our customers and Giving Partners, we wanted to offer new, clean clothes to everyone who needs them. So we created the most comfortable socks, underwear, and t-shirts we could imagine. And for every clothing item you purchase, a clothing item of the same kind is donated to those experiencing homelessness.

About the Role

We are seeking a passionate and driven Sales Supervisor for our Bombas boutique at the Houston Galleria. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.

• Bleeds into hands-on leadership and strong business execution
• Supports inventory management, visual merchandising, shipment processing, and ensures all brand standards are executed with precision and attention to detail
• Contributes to broader market and brand initiatives such as promotional events, activations, and store openings
• Leverages tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations

Position Qualifications

• Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members
• Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results
• Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals
• Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability
• Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships
• Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment
• Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays
• Comfortable operating in a dynamic, fast-paced environment with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds
• Must be 18 years of age or older

Hourly Pay Range

Hourly Pay Range: $20 to $22. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling
• Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building
• Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks

• Bonus eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
• Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands