Sales Supervisor

About the role

This position works alongside Steinhafels’ Store and Sales Managers to learn how to successfully execute the mission statement by helping customers make their homes more beautiful. The Sales Supervisor will be fully trained as a sales associate and will also receive cross-training in customer service, warehouse distribution operations, billing, human resources, merchandising, and other key areas of the business.

Steinhafels, founded in 1934, is an employee-owned, family-run company. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice.

Responsibilities

• Work with customers to guide them in selecting furniture, arranging financing, and setting up delivery
• Open and close the store ensuring every detail has been accomplished
• Keep the sales floor maintained with well-trained Sales Associates who uphold our standards
• Handle sales conflicts in a timely manner with the goal to resolve
• Observe sales staff to better coach a successful staff
• Direct the staff in setup of new sales events
• Participate in and direct associates in the operational support of all aspects of the store including but not limited to cleaning and merchandising
• Required to sell minimum acceptable sales standard as assigned
• All other duties as assigned

Requirements

• Ability to motivate, communicate, and train employees
• Ability to complete required reports on time as assigned
• Good organizational skills
• Flexible schedule; days, nights, and weekends will be required. Must be available for big sales events and holidays
• Ability to relocate (ZIP code 53154)

Benefits

• Fantastic employee discount
• Paid training
• Paid time off
• Paid holidays
• Health & dental insurance
• 401(k)
• Participation in our Employee Stock Ownership Plan