Sales Supervisor

About the role

The Sales Supervisor assists the Sales Manager or General Manager with planning, organizing, directing, and coordinating the activities of the sales function for an assigned division or business unit to maximize sales volume, driving targeted profitable growth, and professionally developing the sales staff. The role may also involve managing assigned accounts, prospecting new clients, and retaining existing customers.

Responsibilities

• Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth. Activities may include “ride-along” with sales personnel to provide training and coaching, as well as attending customer meetings.
• Assist field sales leadership in the implementation and execution of business strategies and marketing plans.
• Supervise a staff of sales professionals, including hiring, training, coaching, and performance management.
• Oversee sales personnel in the effective implementation of the Company’s pricing initiatives; partner with leadership to ensure budgeted pricing metrics are achieved.
• Assist with new customer solicitation, bid preparation, and customer retention strategies as necessary.
• Meet regularly with sales personnel and management to review sales activity funnel (CRM tool), customer retention and relationship activities, sales performance compared to goal, production, and training needs.
• Ensure effective use of the Company’s Contact Relationship Management tool to develop robust information profiles on prospective customers and facilitate acquisition of new customers.
• Maintain accountability for sales goal achievement, including key metrics and/or budget targets.
• Proactively contact assigned accounts to identify customer needs, changing requirements, or potential issues and resolve accordingly.
• Maintain awareness of market behavior and competitive trends to anticipate changing customer needs and proactively manage the customer base.
• Maintain thorough knowledge of the Company’s available services, lines of business, pricing structures, and sell additional services to existing commercial and industrial clients, including total waste stream management, to grow targeted revenue.
• Complete all required sales reports thoroughly and in a timely fashion.
• Assist the Sales Manager in reviewing Customer Service Agreements for terms, conditions, pricing, and accuracy.
• Perform other job-related duties as required.

Qualifications

• Professional presentation; confident, assertive, and displays a high level of self-esteem.
• Good time management skills to ensure assigned responsibilities are completed efficiently.
• Strong communication skills; effectively communicates with all levels of management, both internally and externally.
• Strong active listening skills; gives full attention to others, understands points being made, asks questions when appropriate, and allows others to fully state their ideas.
• Grasps concepts quickly and demonstrates good follow-through; adheres to work schedules, follows through on challenges, and maintains a positive outlook.
• Ability to identify information needed to clarify situations; seeks information from appropriate sources and tackles problems using a logical, sequential approach.
• Strong written and verbal presentation skills.
• Self-motivated; maintains pride in work, has a strong work ethic, strives to achieve goals, is competitive, and takes appropriate risks.
• Trustworthy and maintains confidentiality at all times.
• High energy, friendly, and engaging; excellent persuasion skills and ability to influence others.
• Service-oriented; actively looks for ways to help people.
• Ability to foster teamwork and enlist the support and participation of others.
• Demonstrates innovation and supports organizational change to enhance effectiveness.
• Responsible for personal performance and sets clear expectations for the team.

Requirements

• High School diploma or GED.
• Two or more years of progressive experience in a sales role, including experience training, mentoring, coaching, setting standards, or acting as a resource for others.
• Valid driver’s license.

Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Learn more about benefits.

About the company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with a complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. Our industry-leading commitments to advance circularity and support decarbonization help deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Our 42,000 team members are guided by the Company Values:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86 and our inclusive, diverse culture where every voice counts. In 2024, our team positively impacted 5.1 million people through the Republic Services Charitable Foundation and local community grants, focusing on building sustainable neighborhoods.

Our strategy focuses on three areas of growth: recycling and waste, environmental solutions, and sustainability innovation. We expand our footprint through organic growth and acquisitions, leveraging our vertically integrated assets to manage customers’ waste streams safely and sustainably. Recent innovations include the Republic Services Polymer Center, the nation’s first integrated plastics recycling facility, and partnerships to develop Renewable Natural Gas (RNG) plants at our landfills.