Sales Supervisor

About the role

Ralph Lauren Corporation is seeking a Sales Associate to join our team. This position will be responsible for supervising the sales floor, ensuring a memorable customer shopping experience, and building client relationships.

Responsibilities

• Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
• Action and commit to all training tools provided (5C's of customer excellence, product knowledge, etc).
• Supports and promotes new business initiatives to create a positive reception from the sales team.
• Demonstrates professional etiquette through integrity, honesty, and respect for others.
• Builds and develops a proactive clientele business through social engagement and relationship skills.
• Delivers value-added services to enhance the customer experience.
• Maintains merchandise in accordance with the Company's visual presentation standards.
• Utilizes product knowledge and selling tools to strengthen expertise.
• Meets and exceeds personal sales and SPH goals.
• Partners with managers in checking task tracker and retail web for updates weekly.
• Utilizes the CEM role. Manages, mentors, and coaches the sales team to take a proactive approach to expand their clientele and maximize sales.
• Communicates tasks and follows up to management and associates.

Requirements

Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.

Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.

Strong verbal and written communication skills.

Strong interpersonal skills.

Analytical skills, business acumen, financial acumen.

Relevant work experience preferred.

Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.

Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs., and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.

Ability to operate the register, stand, move and walk for multiple hours.