Sales Supervisor
Ralph Lauren · Boston, MA · 1 mo ago
Business DevelopmentFull-time
About the role
Ralph Lauren Corporation seeks a Sales Associate to join our dynamic team. This position will be responsible for supervising the sales floor, ensuring a memorable customer shopping experience, and building client relationships.
Responsibilities
- Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
- Action and commit to all training tools provided (5C's of customer excellence, product knowledge, etc).
- Supports and promotes new business initiatives to create a positive reception from sales team.
- Demonstrates professional etiquette through integrity, honesty and respect for others.
- Builds and develops a proactive clientele business through social engagement and relationship skills.
- Maintain merchandise in accordance with the Company's visual presentation standards.
- Manage, mentor, and coach sales team to take a proactive approach to expand their clientele and maximize sales.
- Communicate tasks and follow up to management and associates.
- Operate the register, stand, move and walk for multiple hours.
Requirements
- Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
- Analytical skills, business acumen, financial acumen.
- Relevant work experience preferred.
- Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
Qualifications
- Ability to operate the register, stand, move and walk for multiple hours.