Sales Specialist-RCM

Role & Responsibilities

• Drive RCM Revenue Attainment
• Own and deliver on assigned RCM sales targets through direct selling and by partnering with Account Executives across defined territories.
• Support Base Expansion and New Logo Growth
• Collaborate with AEs to identify and advance RCM opportunities within Kipu’s existing customer base, while contributing to new logo pursuits through team selling and solution positioning.
• Pipeline Generation
• Proactively call into assigned accounts and engage in marketing campaigns, webinars, and industry events to create new RCM pipeline opportunities.
• Demonstrate the RCM Solution
• Deliver compelling demonstrations of Kipu’s RCM solution that showcase measurable outcomes, highlight efficiency and effectiveness drivers, and connect directly to client workflows and challenges.
• Consultative Discovery & Workflow Analysis
• Lead customer conversations to uncover and document existing billing workflows, pain points, and desired improvements. Translate these insights into tailored value propositions and solution recommendations.
• Solution Expertise
• Serve as a subject matter expert on Kipu’s RCM solution, effectively articulating its value proposition in improving revenue integrity, reducing denials, and accelerating cash flow.
• Partner Collaboration
• Work cross-functionally with Product, Implementation, and Customer Success teams to ensure client expectations are aligned and handoffs are seamless.
• Field Enablement and Feedback Loop
• Capture client and market insights to inform Kipu’s RCM roadmap and support Sales Enablement efforts with feedback, tools, and success stories.

Position Requirements

• Bachelor’s degree or equivalent experience
• Willingness to travel (up to 20%)
• Proven success selling or supporting healthcare RCM or billing solutions
• Strong business acumen and ability to discuss revenue cycle outcomes with financial and operational leaders
• Experience collaborating with Account Executives and working within defined sales processes
• Excellent communication, organization, and relationship-building skills
• Comfortable generating and advancing pipeline through outbound and event-driven activities
• Proficiency with Microsoft Office Suite and CRM tools (Salesforce preferred)
• Experience 2+ years of experience in healthcare technology sales, revenue cycle management, or billing operations
• Experience leading client discovery sessions and delivering solution demonstrations
• Experience working in or supporting the Behavioral Health industry is a plus
• Familiarity with AveaOffice, Kipu EMR, or other behavioral health billing platforms considered an asset