Sales Specialist - California

About the role

Atria Senior Living’s corporate Support Center has openings for individuals looking for a career with outstanding benefits, including: Paid holidays and PTO, Benefits package also includes Health, Dental, Vision, and Life Insurance, Retirement Savings Plan / 401(k) employer match, Tuition reimbursement (U.S Based Communities), Enrollment in benefits varies by employee classification.

Responsibilities

• Work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.
• Lease units at their assigned community while acting as the Community’s Sales Director/Community Sales Manager.
• Drive sales by conducting sales activities that meet or exceed Company standards.
• Manage all aspects of sales in the community through designated sales activities.
• Maximize opportunities for in-house and external sales, public relations, and the content and effectiveness of the Customer Relationship Management (CRM) database and scheduler.
• Qualify prospective residents, effectively matching our services to their needs, thus maximizing move-in potential.
• Ensure that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
• Train and coach new and existing Community Sales Directors/Community Sales Managers and their supporting staff to meet Company policies and sales standards.
• Facilitate training and continuous servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour.
• Research and maintain current information on local competition and new services and competitors entering the marketplace.
• Work on special assignments with the Contact Center, working remotely or at the Support Center with website leads to create urgency and increase move-ins.
• Perform other duties as needed and/or assigned.

Requirements

• Bachelor’s degree from a four (4) year college or university preferred.
• Two (2) or more years of related experience and/or training.
• Strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills, and strong organizational skills, including the ability to follow-up, detail-oriented, and ability to multi-task.
• The ability to maintain confidentiality.
• Excellent negotiation and sales skills, as well as strong communication skills. Both written and verbal.
• Demonstrated ability to maximize a community lead-base by closing sales and outproducing peers.
• Demonstrated ability to leverage and engage a community Department Director team and line staff to maximize sales.
• Able to work non-traditional hours as needed.
• May be required to travel up to 100% of the time on behalf of the Company.
• Must possess a valid driver’s license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.
• Must successfully complete all Atria specified training programs.

Skills

• Strong negotiation and sales skills.
• Excellent communication skills.
• Ability to qualify prospective residents and match services to their needs.
• Strong organizational and follow-up skills.
• Intermediate computer and electronic file management skills.
• Ability to work non-traditional hours.
• Ability to travel up to 100% of the time.

Benefits

• Paid holidays and PTO.
• Health, Dental, Vision, and Life Insurance.
• Retirement Savings Plan / 401(k) employer match.
• Tuition reimbursement (U.S Based Communities).

Pay

The base salary range for this position is $79,000/yr. - $84,000/yr. dependent on prior work history and experience.

Schedule

May be required to travel up to 100% of the time on behalf of the Company.