Sales & Service Technician (TEMP)
Frontier Internet · Winsted, CT · 1 mo ago
EngineeringFull-time
About the role
Join our team and contribute to our mission of providing reliable and innovative communication services to our customers.
Responsibilities
- Manage customer relationships and provide excellent service
- Identify and pursue opportunities for upselling and cross-selling
- Resolve customer issues and complaints efficiently
- Conduct regular home visits to maintain service quality
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 2 years of experience in customer service or sales
- Strong interpersonal and communication skills
- Ability to work independently and manage time effectively
Qualifications
- Valid driver’s license
- Pass background check
Skills
- Excellent customer service skills
- Proficient in Microsoft Office Suite
- Knowledge of local area geography and community resources
Benefits
- Competitive compensation package
- Paid time off
- Health insurance options
- Professional development opportunities
Pay
Commensurate with experience
Schedule
Full-time, Monday through Friday, with some evening and weekend work required