Sales & Service Technician (TEMP)

Major Responsibilities

Installs, maintains and repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

• Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
• Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
• Effects repairs and restores service outages.
• Performs cable pair recovery activity.
• Interfaces with customers to further analyze installation and repair issues. Responds and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs.
• Orders and/or obtains required equipment.
• Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
• Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.

Basic Qualifications

• Ability to work in confined areas.
• Ability to lift and carry toolboxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc.
• Ability to climb poles/ladders.
• Ability to lift, set up, set up, climb and take down ladders.
• Ability to communicate naturally and pleasantly over the telephone and/or in person.
• Ability to work under pressure in stressful conditions.
• Absolutely requires alertness and attention to detail.
• A valid driver’s license.
• Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act.
• Not restricted to daylight hours.
• Able to read and interpret architectural, electrical wiring diagrams.
• Able to operate test equipment such as VOMs, test sets, etc.
• Indoor-outdoor work.
• Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
• Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
• May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials.
• May work with molten lead and wax.
• Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours.
• Subject to scheduled and/or unscheduled overtime and call-out.
• May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician.
• Must possess the ability to perceive differences in colors.
• Must possess the ability to distinguish audible tones/levels.

Training

Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

Education

Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.