Sales & Service Technician Telecom Installation & Repair)

About the role

Join Frontier Communications as a key member of our team. We are seeking individuals who are passionate about delivering exceptional customer experiences and driving business growth.

Responsibilities

• Manage customer relationships to ensure satisfaction and loyalty.
• Identify and address customer needs and concerns promptly.
• Collaborate with cross-functional teams to develop and implement solutions that meet customer requirements.
• Conduct regular follow-ups to maintain strong customer connections.

Requirements

• Proven experience in customer service or related field.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Passion for customer success and problem-solving.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service excellence.
• Problem-solving abilities.
• Effective communication skills.
• Team player with a collaborative mindset.

Benefits

• Competitive compensation package.
• Incentive programs for performance.
• Flexible work schedule options.
• Professional development opportunities.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate your needs.