Sales & Service Technician
Groundworks · Hooksett, NH · 3 wk ago
Information Technology$120k/yrFull-time
Job Responsibilities
- Execute appointments scheduled with customers
- Travel to customers' home based on assigned appointments
- Build long-term relationships with customers and professionally represent the company
- Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
- Perform annual customer maintenance visits, examining work previously completed
- Perform reactive service appointments, diagnose, and fix any issues
- Install additional products purchased by the customer as necessary
- Adhere to safety regulations and procedures when carrying out responsibilities
- Examine solutions installed by the company and determine potential warranty or non-warranty work
- Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Qualifications
- 1 or more years of proven sales experience preferred but not required
- Construction/Home Improvement experience preferred
- Proven customer relations experience preferred
- High school diploma or GED or equivalent experience
- A valid, non-restrictive Driver's License is required
Requirements
- Full-time Remote & Onsite: Reporting into and working remotely of Branch location
- Servicing area within territory
Benefits
- Base Pay + Commission with NO CAP on earnings
- Average annual earnings $120,000
- Company Vehicle and Gas Card provided
- Full-time nonseasonal work
- Pre-qualified, high-quality appointments, no cold-calling required!
- Advanced leadership training opportunities from a promote from within led culture
- Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
- Equity in North America’s Leading Foundation Repair and Water Management Company