Sales & Service Technician

About the role

We're seeking a talented Service Technician to join our team in the Twinsburg OH area. This position focuses on partnering with customers to inspect and service preexisting foundation repair and water management solutions. You will also support customers with additional solutions options and needs.

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers' homes based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installations or to remedy potential issues
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• Other duties as assigned

Qualifications

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• A high school diploma or GED or equivalent experience
• A valid, non-restrictive Driver's License is required

Requirements

• Full-time
• Remote & Onsite: Reporting into and working remotely of Branch location
• Servicing area within territory

Benefits

• Base Pay + Commission with NO CAP on earnings
• Average annual earnings $120,000
• Company Vehicle and Gas Card provided
• Full-time nonseasonal work
• Pre-qualified, high-quality appointments, no cold-calling required!
• Advanced leadership training opportunities from a promote from within led culture
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
• Equity in North America’s Leading Foundation Repair and Water Management Company