Sales & Resident Experience Consultant - South Austin, TX

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. Our environment of entrepreneurial spirit, culture of expertise, and people-first approach will allow you to thrive while continuing to grow in your career.

About the role

As one of our Sales & Resident Experience Consultants, you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative, knowing what drives the market as well as your sales team. You are a people-loving soul who acts as a home-finding helper and hero.

Responsibilities

• Love people—all kinds of people
• Seal the deal with a minimum 20% closing ratio
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
• Inspect and ensure tour routes and models look their best
• Maintain awareness of local market conditions and trends
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
• Maintain professional resident communications via verbal and written channels
• Provide excellent customer service to all prospective, existing residents, and team members
• Demonstrate exceptional administrative skills with attention to detail

Requirements

• At least two years of transferable experience in customer service
• Ability to adapt to new technologies
• Proficiency in writing, speaking, and understanding the English language
• High energy, enthusiasm, and fun personality

Benefits

• 3 weeks of vacation
• Personal development plans
• Great insurance options
• 25% rent discount