Sales Representative II - Queens (Bilingual Mandarin or Cantonese)

Sales Representative II

Responsibilities

• Educate and assist qualified individuals with applying for coverage through the NY State of Health Marketplace in a Qualified Health Plan (QHP) and insurance affordability programs such as Medicaid and Child Health Plus.
• Assist consumers/applicants with calling the NY State of Health Customer Services Department for assistance with enrolling and/or providing verification documentation.
• Conduct public education activities for consumers to raise awareness of available QHPs within the Marketplace.
• Explain potential eligibility for public/governmental programs, how the federal health insurance premium tax credit and cost-sharing reductions work, and outline potential risk factors to consumers.
• Describe the features and benefits of health insurance coverage, including cost-sharing mechanisms like deductibles, co-pays, co-insurance and how these work and/or affect the consumer.
• Describe the different metal tiers within the Marketplace and how the benefits may change at different tiers based on the consumer's income.
• Conduct presentations and participate in ACA forums and workshops upon request.
• Absorb and maintain a daily tracking tool that entails detailed rep activity.
• Maintain a consistent supply of various educational and product line collateral.
• Data enter all applicant demographic, enrollment site and PCP selection data in the required "Enrollment Program" within the MetroPlusHealth portal at the time of the initial enrollment encounter.
• Must be in compliance with all conflict-of-interest standards and regulations.
• Work evenings and weekends.

Requirements

• Must have a High School Diploma or GED.
• Minimum of three (3) years of Sales experience required.
• Prior Public Speaking experience.

Qualifications

• Must complete and pass the NY State of Health approved training program and become certified. Must complete all required annual recertification as an MFE.