Sales Representative (Flooring)

About the role

The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory. Seniority Level: Associate. Employment Type: Full-time.

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: Top 5 fastest growing companies - OC Business Journal, Supplier Diversity Award - Home Depot, #1 Flooring Distributor multiple years in a row - Floor Covering Weekly, Top Workplaces Award winner multiple times - Top Workplaces, MSI Founder named the Entrepreneur of the Year - Ernst and Young.

Responsibilities

• Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers.
• Understand company products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools to ensure availability for customers.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
• Estimate delivery dates for customers based on company delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products.
• Research and analyze customer needs and market trends to better understand demand.
• Resolve customer claims and issues related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Requirements

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Regularly uses hands to handle objects, tools, or controls; reaches with hands and arms; communicates verbally; frequently walks, stands and occasionally sits; regularly lifts, pulls and moves up to 25 pounds and occasionally up to 50 pounds; requires close vision; safety-sensitive position

Skills

• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Profic