Sales Representative

Danielson, CT | Full-time | 100% on-site

About the role

Build relationships, solve problems, and grow business with a global manufacturer. At SPIROL, you’ll work with customers to help them succeed by providing engineered metal components and fastening solutions for industries like automotive, aerospace, hand and power tools, and green energy. This is an excellent opportunity for someone who enjoys building customer relationships, taking ownership, and turning exceptional service into long-term business growth.

Responsibilities

• Develop strong customer relationships and become a trusted commercial partner for customers in your assigned sales territory.
• Proactively connect with customers to understand their needs, anticipate future requirements, and help secure repeat business.
• Build relationships across customer organizations, including Purchasing, Engineering, Quality, Operations, and Management.
• Qualify incoming sales leads and customer inquiries and determine the best course of action to secure and develop the business.
• Identify opportunities for additional products, applications, and future business.
• Prepare and follow up on quotes and customer proposals.
• Perform Annual Business Reviews and ensure important customer information, pricing, requirements, and future demand remain current and well documented.
• Work collaboratively with SPIROL's Sales, Engineering, Customer Service, Quality, and Operations teams to support customers and develop opportunities.
• Resolve customer and order-related issues with urgency and professionalism.
• Maintain accurate customer, opportunity, and activity information within our CRM.
• Support customer forecasting and account planning.
• Participate in customer meetings, business reviews, and occasional customer visits.

Requirements

• Associate degree in Business, Communications, General Studies, or a related discipline; advanced studies in science or engineering technology are preferred.
• Bachelor's degree preferred.
• Previous experience in sales, inside sales, B2B sales, account management, customer service, customer success, or business development preferred.
• Strong interpersonal and customer relationship skills.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple responsibilities and meet deadlines while maintaining a high level of quality and accuracy.
• Self-motivated with the ability to work with limited supervision.
• Strong computer skills; experience with CRM systems and Microsoft Office is beneficial.
• Ability to travel based on business needs and sales objectives.

Skills

• Naturally take ownership and don’t need constant reminders.
• Enjoy talking with customers and building long-term professional relationships.
• Comfortable proactively reaching out rather than waiting for customers to call.
• Organized and able to manage multiple priorities and deadlines.
• Strong attention to detail and follow-through on commitments.
• Enjoy solving problems and finding practical solutions.
• Commercially curious and naturally look for opportunities to grow customer relationships.
• Communicate professionally and confidently, both verbally and in writing.
• Enjoy working independently while also being part of a collaborative team.
• Interested in learning about manufacturing, engineered products, and technical applications.

Benefits

• Competitive Compensation Structure
• Health, Dental, Vision & Life Insurance
• Disability Insurance
• 401(k) with Company Matching
• ESOP Pension
• Pet Insurance
• Paid Time Off
• Employee Referral Bonus Program
• Education Assistance Program
• Employee Assistance Program