Sales Representative

About the Role

Sleep Number® is the leader in personalized sleep wellness, backed by almost 40 years of innovation. Our Sales Representatives are high-impact roles that directly contribute to our purpose of improving lives by personalizing sleep. This is an exciting opportunity to grow your retail sales career with unlimited earning potential.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

Requirements

• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Ability to work a flexible retail schedule, including evenings and weekends.

Skills

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Preferred: Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Preferred: Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

• You’re energetic, proactive, and thrive in a customer-focused environment.
• You’re a collaborative team player who welcomes feedback and coaching.
• You’re a tech-savvy early adopter.

Pay

Most team members earn a salary of $48,000–63,000 annually; actual earnings vary and are not guaranteed. Guaranteed base pay of $18.50/hour, along with uncapped commission and bonus potential. Non-draw commission structure.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life-changing sleep.
• Robust benefits such as medical, pharmacy, dental, life and disability insurance.