Sales Representative

About the Company

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. Our 3,000+ purpose-driven team members passionately innovate to drive value through a fully integrated business model, owning the process from start to finish. At Sleep Number, you’ll be part of a team redefining sleep, health, and wellness with world-class research and continued innovation. We create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs night after night.

About the Role

At Sleep Number, we improve lives by personalizing sleep. As a Sales Representative, you’ll directly contribute to our purpose in a high-impact role with unlimited earning potential. This is an exciting opportunity to grow your retail sales career while delivering personalized customer experiences.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, focusing on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to sharpen your skills.

Requirements

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Preferred Qualifications

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Skills

• Energetic, proactive, and thrives in a customer-focused environment.
• Collaborative team player who welcomes feedback and coaching.
• Tech-savvy early adopter.

Pay

Most team members earn a salary of $47,000-$66,000 annually; actual earnings vary and are not guaranteed. Guaranteed base pay of $17/hour, along with uncapped commission and bonus potential. Non-draw commission structure.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit to experience life-changing sleep.
• Robust wellbeing resources, including medical, pharmacy, dental, life, and disability insurance.