Sales Representative

About the role

Join Sahara Chrysler Dodge Ram as a Sales Representative and put your career in drive.

Responsibilities

• Greet customers in a prompt, friendly, and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter it in the CRM.
• Utilize the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers, ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customers during the write-up process, ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing, and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice skills daily, including customer service and interaction, product presentation, product knowledge, and phone communication.
• Maintain appearance and cleanliness of the vehicle lot and showroom.
• Upon sale, present and deliver the vehicle to the customer following the delivery process to ensure a satisfying customer experience.
• Upon sale, introduce the customer to the Service department following the Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the state’s written policy.
• Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations, and product quizzes to ensure Sales Representatives are well-versed in the sales process and manufacturer product knowledge.
• Assist sales representatives with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow up on sold and unsold customers.
• Communicate regularly with the program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainees to meet performance expectations as laid out in their job description.

Requirements

• High School graduate or equivalent, 18 years or older.
• Acceptable driving record and a valid driver’s license in your state of residence.

Skills

• Strong attention to detail.
• Sense of urgency.
• Excellent communication.
• Typing – ability to type efficiently to enter accurate information into tracking systems.
• Mathematics – ability to solve basic math calculations.
• Basic computer skills.

Benefits

• Competitive pay.
• Medical, Dental, and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.

About Us

At Lithia & Driveway (NYSE: LAD), our success is fueled by our high-performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies – Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.