Sales Representative

FedEx Freight · Richfield, OH · 4 days ago

Business DevelopmentFull-time

Position Overview

Responsibilities

Identify, qualify, obtain and develop relationships with prospective clients through various communication channels or other lead generating opportunities.
Develops and executes sales strategy and customer engagement strategy.
Manage account relationships with new customers as the primary point-of-contact for day-to-day needs, including ongoing communications, pricing, consultative services pertaining to the industry and supply chain options and coordination of customer’s needs, billing, collections, and other activities.
Identifies services and pricing that meet customer needs.
Track and maintain all sales activities in CRM and manage rate and lane negotiations.
Facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the other cross-functional areas and leadership.
Responsible for partnering with team members to ensure the correct and timely payment of invoices. Contacts customer to obtain the necessary information to resolve discrepancies and works with customer when necessary to expedite payment.
Identify and escalate unresolved customer issues, continuous improvement, and new service opportunities to leadership.
Adhere to all applicable laws/regulations, as well as company policies and procedures.
Perform other duties as required.

Essential Functions

Identify, qualify, obtain and develop relationships with prospective clients through various communication channels or other lead generating opportunities.

Develops and executes sales strategy and customer engagement strategy.

Manage account relationships with new customers as the primary point-of-contact for day-to-day needs, including ongoing communications, pricing, consultative services pertaining to the industry and supply chain options and coordination of customer’s needs, billing, collections, and other activities.

Identifies services and pricing that meet customer needs.

Track and maintain all sales activities in CRM and manage rate and lane negotiations.

Facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the other cross-functional areas and leadership.

Responsible for partnering with team members to ensure the correct and timely payment of invoices. Contacts customer to obtain the necessary information to resolve discrepancies and works with customer when necessary to expedite payment.

Identify and escalate unresolved customer issues, continuous improvement, and new service opportunities to leadership.

Adhere to all applicable laws/regulations, as well as company policies and procedures.

Perform other duties as required.

Qualifications

Bachelor’s degree in business administration, management or related field required; In lieu of related degree, a high school degree or GED and additional four (4) years experience in a customer service or related area will be accepted.
Minimum Qualifications: 2+ or more years of relevant experience with a Bachelor's degree in business administration, management or related field
High school diploma/GED plus 4 years of relevant experience will be accepted in lieu of an undergraduate degree

Pay

PAY RANGE: $17.20- $21.55 plus commission, depending on experience.

Benefits

Health, vision and dental insurance
Retirement
Tuition reimbursement

About the Role

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio!

We offer attractive compensation, benefits and team member development.