Sales Representative

Key Responsibilities

• Make cold calls and lead discovery calls with prospective customers to drive sales growth and develop qualified accounts.
• Conduct sales outreach through email, cold calling, and lead follow-up calls.
• Build and maintain the sales pipeline through consistent prospecting and follow-up.
• Perform monthly retention calls with pipeline customers on the assigned account list.
• Conduct hospice needs analyses to better understand customer requirements and present possible solutions.
• Determine the best products to meet each customer's needs and requirements.
• Provide technical expertise regarding DME products and/or services.
• Maintain knowledge of home care medical products and supplies, including how products work and their advantages and disadvantages.
• Accurately enter and maintain information within the CRM, including: Contacts, Customers, Projected revenue, Contracts, Visits.
• Perform monthly retention calls with pipeline customers.
• Work with the Manager and Accounts to collect past-due aging balances.
• Support the Contract Manager and VP with quote preparation and product research.
• Support Business Development Representatives and Management throughout the sales process.
• Participate in weekly one-on-one meetings with the Manager.
• Ensure required training and certification requirements are met.

Qualifications

• Graduate of an accredited high school.
• Business degree preferred.
• Two years of experience in sales and/or operations within the medical or DME industry, or an equivalent combination of education and on-the-job experience.
• The ideal candidate will possess:
• Thorough knowledge of office record development, maintenance, and control.
• Basic computer skills and knowledge.
• Able to develop, organize, and coordinate paperwork flow.
• Strong verbal and written communication skills.
• Able to work effectively with a wide range of people, including referral sources, patients/clients, service agencies, coworkers, and management.
• Strong organizational skills.
• Able to accept, utilize, and perform supervision.
• Strong communication and teaching skills.
• Good knowledge of home care medical products and supplies.
• In-depth technical knowledge of products, including how they work and their advantages and disadvantages.

Physical Requirements

• Sit for prolonged periods, including as a driver or passenger in an automobile.
• Use a computer keyboard, computer monitor, and telephone for prolonged periods.
• Frequently lift, carry, and transport work-related materials weighing up to 25 lbs, with occasional lifting in excess of 25 lbs.
• Occasionally dispense liquid oxygen, requiring the ability to lift, pull, push, and carry containers weighing up to 100 lbs.
• Maintain regular and continuous hand-eye coordination and manual dexterity when setting up durable medical equipment.
• Frequently bend, twist, grasp, and squeeze, with occasional kneeling, stair climbing, and overhead reaching when transporting and setting up medical equipment.
• Extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Maintain regular and continuous hand-eye coordination and manual dexterity when setting up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and screwdrivers, to set up durable medical equipment.
• Occasionally extend arms fully overhead and lift objects weighing up to 75 lbs or more overhead.
• Walk up and down stairs while holding or carrying heavy objects.
• Use basic tools, including wrenches and