Sales Representative

Responsibilities

• Establish relationships with new customers and secure contracts to achieve assigned sales quotas and targets.
• Qualify prospects against company criteria.
• Provide solutions to customers and potential customers about their business challenges.
• Partner closely with the Sales Manager and General Manager to establish new target accounts.
• Work with Designers, Customer Service, Production, Shipping, and other internal departments as an effective team member to create packaging solutions that fit customer needs and manufacturing capabilities.
• Provide management with regular updates and reports on sales activities.
• Effectively communicate with Customer Service regarding customer requirements, special needs, and ensure world-class service on every order.
• Travel throughout the assigned territory to call on regular and prospective customers, solicit orders, and ensure continued profitability and growth of existing accounts.
• Act as a positive representative of the company.
• Assist in the collection of delinquent accounts.
• Deliver price quotes and credit terms, and prepare sales contracts for orders obtained.
• Estimate delivery dates based on knowledge of production and delivery schedules.
• Track stock levels.
• Coordinate customer training.
• Supply new customer data and other sales data for current customers into the database.
• Develop and maintain relationships with purchasing contacts.
• Investigate and resolve customer problems with deliveries.
• Attend trade shows.
• Work in excess of 40 hours as business needs arise.
• Perform any other task or duty deemed necessary by management.

Work Environment & Physical Demands

• Fast-paced environment requiring adaptation to continuous changes in company, customer, and people needs.
• Ability to frequently sit, stand, walk, reach with hands and arms, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift up to 20 lbs., frequently 20-35 lbs., occasionally more than 35 lbs., and rarely over 50 lbs. (requires team or mechanical assistance).
• Ability to sit for extended periods in a traditional office environment.
• Travel up to 75% of the time.

Skills

• Proficiency with MS Office Suite (Excel, Word, Outlook, Teams).
• Experience with ERP System Kiwi.
• Experience with ADP Workforce Now.